Olympus America Inc. Senior Quality Manager in Norwalk, Ohio

Job Duties::

As a the Senior Manager of Norwalk Quality working on the Norwalk team, you will be empowered and inspired to do your best work.

  • Manage Quality staff to support new product development, procurement, manufacturing and servicing processes.

  • Ensure location personnel are trained to meet their respective responsibilities and duties.

  • Mentor and lead quality engineers.

  • Serve as a subject matter expert in Quality Engineering for OSTA.

  • Mentor the Quality organization in developing Quality Engineering skills.

  • Maintain responsibility to ensure requirements of the Quality System are applied and adhered to for the location, products and services produced.

  • Support validation and verification strategy for new and existing products and processes.

  • Serve as CAPA board member and is responsible to ensure an effective process.

  • Manage the product complaint system to ensure timely customer response and corrections.

  • Monitor performance metrics and acts upon trends (positive or negative).

  • Ensure proper disposition of non-conformances.

  • Ensure the appropriate management of all QS documentation including change orders, DHF, DMR, DHR, labels and labelling, etc.

  • Ensure internal, vendor, and process audits are conducted to schedule with corrections made for any deficiencies observed.

  • Develop, negotiate and implement quality agreements between company entities.

  • Supplier Review Board member and ensures that suppliers are qualified to supply components to meets the design requirements.

  • Maintain responsibility for control of condition for sterile manufacture, integrity of sterile packaging, approval of goods purchased sterile, sterilization contractors and sterilization cycle validation. (As applicable to the location).

  • Budget responsibility for the Quality organization for the location and monitor performance to budget.

  • Lead Quality initiatives/projects that affect all OSTA sites.

  • Serve as the Management Representative for the location.

  • Manage facility audits by outside agencies (i.e., FDA, ISO) to demonstrate compliance to regulatory requirements and Quality System.

  • Ensure audits conducted that result in deficiencies are corrected per policy.

  • Ensure semi-annual Management Review is conducted per policy.

  • Develop and drive measurable Quality improvements relating to products, processes and services.

  • Perform all other essential related duties as required.

Job Requirements::

REQUIRED QUALIFICATIONS:

  • Bachelor’s Degree or equivalent is required.

  • Minimum of 7 years of related experience and/or training; or equivalent combination of education and experience. Preferably in medical device industry.

​* Requires background and familiarity with U.S. FDA QSR, requirements including MDD 93/42, ISO 13485-2003, and Canadian Medical Device requirements

  • Travel up to 25% of the time.

PREFERRED QUALIFICATIONS:

  • Japanese Pharmaceutical Affairs Law (JPAL) certification is preferred.

  • ASQ certifications in one or more of the following areas is preferred but not required: ASQ Certified Manager of Quality/Organizational Excellence (CMQ/QE), Certified Quality Auditor (CQA), or Certified Quality Engineer (CQE).

  • Working knowledge of problem solving skills – good statistical and analytical skills.

  • Proven Management and leadership skills; ability to lead and manage cross-functional teams.

  • Proficient in the use of Information Technology.

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Job Description:

Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. We’re currently looking for a Senior Quality Manager to join us in our Norwalk, OH office.

Let’s inspire healthier lives, together.

The Senior Quality Manager manages the execution of the Quality System to ensure compliance with regulatory requirements and the business strategy of the company. The incumbent serves as the Quality leader to support new product development, procurement, manufacturing, returns and servicing of products produced at the location. He/She will serve as the Management Representative for location. The incumbent supports OSTA as a subject matter expert and can serve as a delegate for the Executive Director of OPS Quality.

About Us:

At Olympus, we put a lot of good back into the world, and what we do really matters. We are committed to making people’s lives healthier, safer and more fulfilling every day by crafting innovative optical and digital solutions in medical technologies, microscopy, industrial solutions, cameras, and audio recorders.

We view our relationship with and commitment to our employees with the same passion. Everything we do at Olympus is a reflection of our vision, and everyone here helps to make it a reality. We’re invested in our employees, great ideas, and how they impact the communities around us. We see the world through multiple lenses and come together to find the right answers; the best solutions.

THAT’S OLYMPUS.

TRUE TO YOU. TRUE TO SOCIETY. TRUE TO LIFE.

Olympus Surgical Technology America

Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification. EOE Minorities/Females/Veterans/Disabled

Company URL:

Olympus Surgical Technology America at http://www.olympus-osta.com/

Work Location:

Norwalk Gyrus ACMI Inc

Posting Title:

Senior Quality Manager

Posting Locations:

Ohio, Norwalk

Job Family:

Quality Assurance

Auto req ID:

4186BR

4186BR

Olympus is an Equal Opportunity Employer, and our policies prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.