Job Information
Olympus Corporation of the Americas Product Marketing Manager in Westborough, Massachusetts
Working Location: MASSACHUSETTS, WESTBOROUGH; PENNSYLVANIA, CENTER VALLEY
Workplace Flexibility: Hybrid
Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.
Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.
Our Purpose is to make people’s lives healthier, safer, and more fulfilling.
Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View
We deliver on our purpose and our core values by staying True to Life.
Job Description
As the Product Manager for Service, you will be responsible for developing the marketing strategy and day-to-day activities that communicate the value Olympus delivers through maximum uptime to internal and external customers. You will develop and execute marketing goals and tactics to support this mission and achieve business objectives and financial targets. You will work as a liaison between Service Marketing and other groups Including those within Service and Product Management to ensure smooth collaboration and service readiness for new product launches.
Job Duties
Develop and execute integrated marketing plans that focus on the advantage of OEM Service and the value provided to the customer. Build relationships with the sales force and other internal stakeholders to achieve smooth execution. Ensure stakeholder alignment is received for key Service Marketing initiatives.
Support the sales team(s) through regular training and communication that enables them to successfully sell service to their customers. Create training presentations, tools, and conduct sales training for sales training classes and the National Sales Training Meetings
Create targeted materials and messaging for the various customer audiences. Develop a communications plan to touch these audiences and execute it.
Create actionable plans to improve product-contract attachment rates to secure multiyear business and ensure that customers receive maximum uptime.
Monitor market trends, competitive activity, and emerging technologies that have the ability to impact Service Delivery.
Work with product management for your assigned Business Unit(s) to ensure their product launch timing, needs, and repair requirements are communicated to the Service and Repair teams.
Develop and recommend programs, new packages/products, and pricing for Service offerings.
Gather customer insights and voice of customers by attending trade shows, visiting customers, and using other means.
Support and host customer visits to Olympus locations in San Jose, CA and/or Bartlett, TN.
Employ analytical methods to educate Salesforce on how to target customer base and increase penetration rates.
Job Qualifications
Required:
Bachelor's degree in Marketing or related field is required.
Must be willing to travel domestically as required (maximum of 30%)
Preferred:
Minimum of three (3) years of product management or marketing, healthcare marketing preferred.
Excellent written and verbal communication, as well as presentation skills
Proven ability to interpret trends and data, translating the information into actions and improvements
High degree of problem-solving skills and personal organization
Computer proficiency
Ability to develop and execute business strategy by directing stakeholders both inside and outside of the Service team
Strong judgement with demonstrated ability to make sound and timely business decisions
Why join Olympus?
Here, people matter—our health, our happiness, and our lives.
Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive Medical, Dental, Visions coverage effective on start date
24/7 Employee Assistance Program
Free virtual live and on-demand wellness classes
Work-life balance supportive culture with hybrid and remote roles
12 Paid Holidays
Educational Assistance
Parental Leave and Adoption Assistance
Volunteering and charitable donation match programs
Diversity & Inclusion Programs including Colleague Affinity Networks
On-Site Child Daycare, Café, Fitness Center**
*US Only
**Limited locations
We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks .
About us:
Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .
Olympus is dedicated to building a diverse, inclusive and authentic workplace
We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Applicants with Disabilities: As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).
Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Marketing